Frequently Asked Questions

You can schedule a tour right on the website by clicking Schedule a Tour and choosing a date and time that works for you. 

If you prefer, you can also call 424-369-5400, email [email protected], or submit a contact form and the leasing team will help set it up.

Please bring a valid government-issued photo ID when you arrive.

ID, proof of income, background check, credit check, etc.

Yes

Guarantors are required to make 5X the rental amount, and will need to provide ID verification, proof of income, background check, credit check, etc.

We require all applying households to make 3x the rental amount. We do not have a specific credit requirement however our screening software weighs factors like, payment history, collections (if applicable), and determines approvability of an application.  

Application fees, including the amount, refundability, and payment details, are outlined in the Community Cost Guide on the Floor Plans page.

Any one of our leasing agents or members of management are happy to assist. Our team will assist you in filling out our reasonable accommodation for modification paperwork for which will be later reviewed by our management team. If approved our team will assist in coordinating the requested modification. 

Security deposit details are listed in the Community Cost Guide on the Floor Plans page.

Any one-time or monthly fees (such as administrative or technology fees) are listed in the Community Cost Guide on the Floor Plans page.

No, utilities are not included in rent. Utility are outlined in the Community Cost Guide on the Floor Plans page.

Resident-paid utilities are outlined in the Community Cost Guide on the Floor Plans page.

Parking availability and monthly rates are detailed in the Community Cost Guide on the Floor Plans page.

One-time pet fees, and monthly pet rent are listed in the Community Cost Guide on the Floor Plans page.

Rent due by the 3rd of the month before a late fee is assessed. West Edge accepts all forms of payments except wire transfers and cash. 

Yes, Renters Insurance is required. Renters insurance requirements are outlined during the application and leasing process.

Lease term options vary by availability. However, as standard we offer 12-month - 15-month lease terms. This is subject to change based on availability and upper managements discretion. 

Move-in requirements include a valid photo ID, proof of renters insurance, first payment, and completion of your lease and if applicable, any move-in scheduling or elevator reservations.

No, we do not offer furnished units. 

We do not allow subletting or lease transfers to other parties.

Outlined in the lease agreement, management requires 30 days notice to vacate for any non-renewal household. 

Smoking is prohibited entirely. Any smoking is to be done off West Edge Property.

Applications can take up to 72 hours to review.

Applications can be completed online. Click Apply Now on the website and follow the steps in the application portal. If you need assistance, contact the leasing team directly.

Gym, pool, coworking, rooftop, lounge, dinning terrace, library, bike room, 24/7 Concierge, fob access elevators, pet spa, yoga room, rooftop grill, pool deck, package lockers.

Gym - 24/7

Co-Working 6:30AM - 10PM

All other amenities 7AM - 10PM

Select amenity spaces may be available to reserve for private events. Availability, reservation procedures, and any associated costs are managed by the on-site team through the West Edge App.

Yes, community wide Wi-Fi is available. 

Pet spa, yoga room, rooftop grills, pool deck, package lockers.

Yes, we have 4 guest suites available to rent, 3 two-bedroom suites and 1 one-bedroom suite. Access to basic amenities, Wi-Fi, on-site parking are included.  Reservations can be made to residents via the West Edge app. 

All residential parking is underground on the P2 and P3 level of the garage. 

Parking is unassigned for residents with only one vehicle. Reserved tandems are available for residents with more than one vehicle. 

Yes, we offer EV charging. Pricing can be found on the Community Cost Guide on the Floor Plans page.

Yes, we have bike storage availability. There is no cost for storing bikes. 

We have Package lockers and storage on our first floor

Yes, we have Concierge from 9am - 6pm every day of the week and afterhours security from 6pm - 9am

For guest suite availability, reservation details, and nightly rates, please refer to the West Edge app or contact our concierge team directly.

Yes, guest parking is available in the P1 parking garage and is subject to applicable parking rates.

Guest are able to utilize our concierge team or residents are able to grant access via ButterflyMX

Yes, we limit reservations to a maximum of 10 days. Additionally, we expect any occupants of the guest suite to treat these spaces like any other residents. Parties, and/or general disturbance of the surrounding residents will not be permitted. 

Yes

All of our apartments are designed to meet ADA requirements. 

The lobby door and elevators are ADA accessible. 

No, our common areas are not ADA Accessible. 

Accessible parking spaces are provided in accordance with applicable state accessibility requirements.

Yes, our pet restrictions are found in the residential qualification agreement. 

The following breeds are restricted from our Hines communities: Pit Bull Terriers/Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes, Wolf Hybrids, or any mix thereof.

Service animals are permitted as required by applicable law and are not subject to pet fees, deposits, or restrictions. Services animals are reviewed in accordance with applicable fair housing laws through PetScreening. Documentation is required as part of the review process.

2

Emotional support animal requests are reviewed in accordance with applicable fair housing laws through PetScreening. Documentation is required as part of the review process.

Dog run, pet spa

Sawtelle/West LA. Perfectly nested in between Santa Monica to our West, Beverly Hills to the East, Brentwood to the North, and Venice to our South

Gelsons, Clean Juice, Menottis, Trader joes, Miya Miya, Ralphs

Stoner Park, Expo Line Bike Path, Gandara Park

Downtown Sawtelle - 1.3 Miles
Erewhon - 1.5 Miles
Santa Monica - 2.9 Miles
WestField Century City Mall - 2.7 Miles
Beverly Hills Rodeo Drive - 3.9 Miles

UCLA - 4.9Miles

Santa Monica College - 1.9Miles (Pico Campus)

LMU - 5.8Miles

West Edge, is 0.1 Miles away from the Expo/Bundy Metro line and the Expo/Bundy Bus stops as well as the Bundy/La Grange Bus Stops

Yes, we host resident events. 

Maintenance requests can be submitted through the resident portal or by contacting our Concierge team directly.

Resident Perks can be found in the West Edge App under Neighborhood Perks

Coworking space, zoom sound booths, limited printing at our concierge desk